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CGI Custom Windows & Doors in Boynton Beach: What to Know First
CGI custom windows and doors in Boynton Beach typically run $900 to $3,400 per opening depending on the line, glass package, and whether the frame is being retrofitted or set new. We’re an independent CGI service provider, not a factory store, and most custom work leaves our shop in two to three weeks with installation done in a single visit. This page is for homeowners in Boynton Beach who already own CGI products or are weighing them against other impact-rated lines and want straight answers on what fails, what it costs, and who can be trusted to stand behind the work. If you’d rather talk than read, call (561) 708-6771 and you’ll get a person, not a phone tree.
Key Takeaways
- CGI builds a serious coastal window, but custom shapes and oversized glass fail in predictable ways we see every season in Boynton Beach.
- Most CGI custom work we quote falls between $900 and $3,400 per opening, with exact pricing tied to the product line and existing frame condition.
- We’re an independent CGI service provider, and every job carries our Done Right Promise with both warranty layers registered in writing.
- We quote manufacturer lines side by side on paper, so if CGI isn’t the right fit for your opening, you’ll see Andersen, Pella, or PGT numbers on the same sheet.
How CGI Products Fail - and How We Fix Them
CGI makes a serious window. The frames are heavy, the laminated glass is thick, and the hardware is built for hurricane country. But nothing lasts forever, and in Boynton Beach the salt air and summer humidity find the weak points faster than a manufacturer’s brochure would suggest. Here’s what we actually see on CGI custom jobs:
- Sentinels Series roller drag on oversized sliders. CGI’s Sentinels line shows up on a lot of custom sliders in Boynton Beach, and after eight to ten years the rollers flatten under the weight of oversized laminated panels. The door doesn’t glide, it grinds. We pull the panel, replace the rollers with the correct load-rated set, and realign the track so the panel doesn’t shave the frame going back in.
- Estate Collection custom shapes losing argon between panes. Trapezoid, radius, hexagon, it doesn’t matter. If the seal was set in a factory batch that ran hot, the inert gas escapes slowly and the glass fogs from the inside. It shows up around hurricane season when humidity spikes, never in March. The fix is replacement of the insulated glass unit, and we order it to match the exact glass package CGI used, not whatever the local supply house has on the shelf.
- Bonded frame corners separating on Estate Series picture windows. Large fixed units carry a lot of glass weight, and if the original installation didn’t account for settling, the corner welds crack and the frame starts to pull. We see this most on second-floor openings along the Intracoastal side of Boynton Beach where the sand drains and homes shift. We remove the unit, knock the opening back to true, and reset it with proper shimming, not construction adhesive and hope.
- Interlocking meeting rail wear on Hialeah and Targa impact doors. These are workhorse CGI lines, but the interlock between the active and passive panel takes a beating if a door is used heavily. Owners notice daylight at the meeting line or a whistle on windy days. We replace the interlock hardware and adjust the hinges on both panels so the door seals clean again.
- Hardware corrosion near the beach. Any home within a mile of Ocean Ridge or the barrier island is going to see salt corrosion on exposed CGI hardware eventually. Latch springs, offset hinges, even the set screws. We carry marine-grade replacements for the most common CGI hardware and we inspect the rest of the opening when we’re there so you don’t pay for a second trip in six months.
Our CGI Custom Windows & Doors Process
We’ve been doing this long enough to know that a CGI job goes wrong in the planning, not the install. So we measure twice and write everything down before a single part gets ordered.
- 1
The call. You reach a live person at (561) 708-6771, day or night. We take down what’s happening, what brand you have, and set a window for a technician to come look.
- 2
The site visit. A background-checked, uniformed tech measures every opening with a laser and a tape, not a guess. We check the existing frame for square and the rough opening for settling.
- 3
The written quote. You get real numbers on paper, OEM parts and quality aftermarket where warranted, priced side by side. Both warranty layers written out with durations stated. No surprises.
- 4
The work. We order the glass or frame, coordinate the install, and show up when we say. Most CGI custom jobs are done in a single visit, including cleanup.
- 5
The test. Every opening gets checked with a level, a square, and a hose test on doors and sliders. The job isn’t done until the pane is true.
- 6
The guarantee. You get the Done Right Promise in writing before the truck leaves the driveway. If it’s not right, we make it right.
What CGI Custom Windows & Doors Costs in Boynton Beach
CGI custom windows and doors in Boynton Beach are not a budget line, and anyone quoting you like they are is guessing. Here’s what we write on estimates:
| Job Type | Typical Range in Boynton Beach |
|---|---|
| Custom shape insulated glass replacement (Sentinels, Estate) | $900 - $1,800 per unit |
| Full custom window replacement, standard size | $1,400 - $2,600 per opening |
| Oversized custom slider or door replacement | $2,200 - $3,400 per opening |
| Hardware and roller rebuild (sliders, doors) | $350 - $750 per unit |
What moves the price is the glass package, the frame condition, and whether we’re retrofitting into an existing opening or cutting new. If the rough opening is out of square from settling, that’s extra shimming and correction time, and we’ll tell you before we touch it, not after. Every quote is free and every number is fixed before work starts. Call (561) 708-6771 and we’ll come measure.
Why Boynton Beach Homeowners Call TruePane Windows & Doors for CGI Work
We’ve been serving local communities since 2008, and Dale Kessler grew up right here off Lawrence Road in the Meadows. He knows what these coastal openings go through, and he built TruePane around a simple rule: if the pane is not true, the job is not done. We’re not the cheapest bid in town, and we don’t try to be. We register both warranty layers in writing before we leave, we back every job with the Done Right Promise, and a live person answers the phone 24 hours a day. And because we’re authorized installers for more than a dozen lines, including, and PGT, you’ll see every option on paper, in plain language, side by side with CGI. If it’s not in writing, it’s not a guarantee, it’s a conversation.
FAQs
Warranty coverage on the specific component you’re replacing is generally the manufacturer’s call, but our work never compromises the rest of the opening. We use OEM parts where they matter for performance and warranty legitimacy, and we document every step. If you have warranty questions, we’ll help you understand what’s covered before we touch anything. Call (561) 708-6771 and bring your paperwork to the free estimate.
Yes, and more importantly, we know what’s still available and what’s been discontinued. Some older CGI hardware is no longer made, and the right fix is a retrofit, not a scavenged part. We’ll tell you the difference on the quote. Call (561) 708-6771 and we’ll check your exact model.
If the frame is square and the sill isn’t rotted, a failed seal, bad hardware, or a worn roller is a repair. If the frame itself is separating at the corners or the opening has settled, replacement is usually the smarter money. We’ll show you the math both ways, on paper, and let you decide. Estimates are free.
Our normal turnaround is two to three weeks from deposit to install, depending on glass lead times from the manufacturer. If you’re in the middle of a water intrusion problem, we’ll get eyes on it quickly and do what can be done to secure the opening before the full fix. Call (561) 708-6771 and we’ll tell you straight.
When the job requires a permit, we pull it. Impact-rated windows and doors in Palm Beach County often require permitting and inspection, especially for structural openings. We handle that end so you don’t have to. Call (561) 708-6771 for a free estimate and we’ll check the requirements for your specific job.
Written by Dale Kessler, Owner, TruePane Windows & Doors at TruePane Windows & Doors, serving Boynton Beach and nearby areas.
Six Reasons Homeowners Choose TruePane Windows & Doors
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.



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