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CGI Impact Windows & Doors in Boynton Beach: What to Know First
We handle CGI impact windows and doors across Boynton Beach as an independent CGI service provider, and most jobs are completed in one visit. That means a CGI window that won’t close, a door that’s binding, or a failed seal gets diagnosed, quoted, and fixed without a second appointment left hanging. Call (561) 708-6771 and a live person answers, 24/7, not a voicemail tree.
This page is for Boynton Beach homeowners with CGI products already installed, or those considering them. If your CGI window or door is fogged, hard to operate, leaking, or failed a wind mitigation inspection, you’re in the right place. We’ll tell you what’s actually wrong, what it costs to fix in this market, and whether a repair or replacement is the honest call. If it’s not in writing, it’s not a guarantee, it’s a conversation.
Key Takeaways:
- We service CGI impact windows and doors in Boynton Beach as an independent provider, not a manufacturer affiliate.
- Most CGI repairs are done in a single visit with upfront pricing before work begins.
- Both warranty layers get registered in writing on every job, and every job carries the Done Right Promise.
- Dale Kessler has worked on CGI products in Palm Beach County for over two decades and knows which failures are climate-driven, not defect-driven.
How CGI Products Fail - and How We Fix Them
CGI builds a solid impact product, but every line has its weak points, and Boynton Beach’s salt air and summer humidity expose them faster than the manufacturer’s brochures suggest. Here’s what we see most often on service calls:
- CGI Estate Collection sashes that drag in July. Aluminum expands in heat. The Estate line’s tighter tolerances mean a sash that operated fine in January starts sticking around the Fourth of July. Often it’s not the frame, it’s a roller or track that was marginal from the factory and just needed humidity to show it. We replace the worn hardware, reset the sash, and it glides again.
- Failed seals in the CGI Sentinel series showing up right around hurricane season, never in March. The increased humidity between May and October is what makes a compromised seal visible. Glass units don’t fail on schedule, they fail when atmospheric pressure shifts enough to fog them. A fogged Sentinel unit means the argon fill is gone and the insulating performance is compromised. We measure, order a matching glass pack, and swap it without replacing the entire frame.
- CGI doors with weep holes clogged by Boynton Beach pollen and sea salt. This one’s common on impact sliding doors near the Intracoastal. When weep holes clog, water pools against the track and frame, then seeps inside during heavy rain. The fix is cleaning the weeps and verifying the drainage slope. Some homeowners assume they need a new door. They usually don’t.
- Strike plates on CGI entry doors that no longer align. Southern Florida’s heat-cycle expansion and a house that settles over twenty years will knock a door leaf out of alignment. You’ll notice the deadbolt doesn’t throw cleanly anymore. That’s a shimming and alignment fix, not a door replacement. We do it properly, which means re-shimming the frame, not hogging out the strike plate hole and calling it done.
- OEM versus aftermarket parts trade-offs. CGI hardware is specific. We stock common OEM rollers, balances, and weatherstripping for their popular lines, but for some discontinued series, a quality aftermarket part is the only option that gets the window working this week instead of next month. We’ll tell you which is which and quote both on paper, so you see exactly what you’re buying.
Our CGI Impact Windows & Doors Process
Here’s how a CGI job goes when you call us:
- 1
You call (561) 708-6771. A live person answers. No phone tree, no callback form. You describe the problem in your own words.
- 2
We diagnose on paper. For most service issues, we can give you a written quote over the phone. For anything structural or frame-related, we schedule the visit and measure twice before quoting, because a window opening in Boynton Beach’s older neighborhoods like Meadows or Chapel Hill isn’t always square.
- 3
Parts decision. OEM or quality aftermarket, based on availability and the age of your CGI product. You approve the line item before we touch a screwdriver.
- 4
The work. Background-checked, uniformed technicians set the window true, shim it properly, and leave the job clean. Most jobs are done in a single visit.
- 5
The test. We operate every sash and lock, check the weep drainage, and verify the seal. If the pane isn’t true, the job isn’t done.
- 6
The guarantee. Both warranty layers are registered in writing before the truck leaves your driveway. You get the Done Right Promise on workmanship, no fine print.
What CGI Impact Windows & Doors Costs in Boynton Beach
CGI repair pricing depends on the failure, not the brand name. Here are the ranges we see across Boynton Beach and Palm Beach County:
| Service | Typical Boynton Beach Range |
|---|---|
| Glass pack replacement (failed seal, CGI Sentinel or similar) | $280-$650 per unit, depending on glass size and Low-E spec |
| Roller and track replacement (CGI Estate sliding door) | $180-$420 per panel |
| Weatherstripping and weephole service | $150-$350 per opening |
| Strike plate alignment and door re-shim | $195-$475 per door |
| Full CGI window replacement (installed) | $950-$2,200 per window, depending on size, line, and permit requirements |
What moves the price is glass size, the CGI series you own, and whether we’re matching an existing finish or doing a same-size swap. On new impact window and door work, Boynton Beach requires a permit for any opening change, and we pull permits and handle the inspections. Call (561) 708-6771 for an exact quote. Estimates are free, and the number we write is the number you pay. No change orders.
Why Boynton Beach Homeowners Call TruePane Windows & Doors for CGI Work
The reason most people call us for CGI work isn’t that we were the cheapest bid. It’s usually that someone else already tried the cheap route and the window still doesn’t close right. We’ve been doing this in local communities since 2008. Dale Kessler founded this company in 2008 out of a principle he learned measuring windows in the Meadows as a kid: out-of-true installs and voided warranties are problems worth fixing permanently.
Our techs know CGI products because they’ve been inside hundreds of them across Palm Beach County. When a CGI-specific issue comes up, we don’t guess. We’ve seen it before. And if your home mixes brands, which happens a lot in Boynton Beach, we’re authorized installers for more than a dozen manufacturer lines, including, and PGT. One call covers all of it. We stand behind it.
FAQs
No. We are an independent CGI service provider, not a factory-authorized installer. That independence means we’re free to tell you when a repair is the right call instead of pushing a replacement, and free to quote OEM versus quality aftermarket parts side by side. All warranty work we perform is done to manufacturer spec so your CGI warranty stays intact.
Most common CGI hardware is in stock at our shop or available from our local suppliers within two to five business days. For discontinued CGI series, we’ll be straight with you about part availability before you commit to the repair. Call (561) 708-6771 and we’ll give you a realistic timeline, not a sales pitch.
If the frame is square, the glass is the only failed component, and the unit is less than 15 years old, repair usually makes sense. If the frame is pitted, the track is shot, or a wind mitigation inspection has flagged a code issue, replacement is often the honest call. We’ll quote both options on paper and let you decide with the numbers in front of you.
No. We do upfront pricing with no surprise line items on the bill. The only way the price changes is if we discover something hidden during the job, and if that happens, we stop, show you what we found, and get your approval in writing before proceeding. A square deal means the number you sign off on is the number you pay.
Yes, for any opening change or structural replacement. We pull permits, schedule the inspection, and make sure the installation passes. If a homeowner is doing a like-for-like glass pack swap, no permit is typically needed. We’ll tell you which applies to your job before we start.
Written by Dale Kessler, Owner, TruePane Windows & Doors at TruePane Windows & Doors, serving Boynton Beach and nearby areas.
Six Reasons Homeowners Choose TruePane Windows & Doors
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.



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